MTA Installs ‘Help Point’ Hardware in East Broadway Station; Activation Months Away

Posted on: April 3rd, 2015 at 5:09 am by
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Help Point is here.

It’s a surprising sight inside the East Broadway subway station, forever the foresaken child in the MTA family. Infrastructural upgrades here are paltry, at best. However, with the help of grassroots pressure (i.e. SPaCE) and local politicians, improvements are beginning to trickle down.

As previously reported, two particular station updates at East Broadway are being fast-tracked for completion. Help Point hardware, an emergency intercom system for straphangers, was installed earlier this week. Yet, the power hookup probably won’t actually happen until the third quarter of this year (at least September).

This is a win for the community, which was pissed East Broadway hadn’t been included in the initial system-wide technology rollout (400 stations).

WiFi service is also slated to go on line sometime in May, roughly six months earlier than first announced.

Meanwhile, there are still a number of issues in the East Broadway station that need attention.

  • Poor ventilation
  • Garbage strewn tracks
  • Excessive rat population
  • Poor lighting
  • Damaged tiles
  • Inaudible public address system
  • Lack of an elevator to provide access to the disabled

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